MEN'S PARADIGM 5
This next-level support shoe takes everything to the max: max cushion, max comfort, max performance and of course, max support. It’s lighter, it’s faster and it’s loaded with innovative features like the powerfully plush Altra EGO™ midsole, the medial GuideRail™ and the super-supportive StabiliPods™. Step into the future with the Paradigm 5
• Altra Ego™ for an unmatched responsive yet soft ride
• Guiderail™ for extra medial support
• Stabilipod™ enhances stability on the 3 most stable points of the foot
• Stack Height: 30mm
• Weight: 11.2 oz. / 318 g
We offer FREE Shipping on all AUS & NZ online orders.
In most cases we use a prompt courier service to deliver your goods. In some cases, depending on your location we may use Australia Post. All orders are dispatched within 3 working days once your order is confirmed. Shipping times vary, depending on your location. If you have not received an order within 10 business days, please notify us by email at: firstname.lastname@example.org
WHAT IS YOUR RETURN POLICY?
Your satisfaction is our first priority at Altra® Running Australia. We understand that choosing the correct size/style can sometimes be a challenge when shopping online.
If you’re not 100% satisfied with your purchase, it’s the wrong size or you have changed your mind, you can return your item/s within 30 days of placing your order if you meet the below return conditions:
- You can return your purchase up to 30 days from date of despatch
- Products must be unworn, in the condition that you received them and in the original box and/or packaging. NOTE: Do not stick anything to the shoe box.
Our customer service team will inspect your item and if it is not in the condition that you received them your request will not be actioned.
If your requested exchange is out of stock, a refund will be automatically issued.
Depending on your bank, refunds can take up to 2-3 business days to process. Refunds will be processed to the original payment method.
Note: Goods paid with Afterpay cannot be exchanged for an item of a different price value. A full refund will be processed.
HOW TO RETURN AN ITEM:
- Ensure you meet our simple conditions for successful returns.
Download a returns form. If you cannot print the form – write a handwritten note with all your order information and return request detail.
- Fill in the return form including your order number.
You can find your order number on the tax invoice included with your item.
Ship the item back to us (you are responsible for paying the shipping cost to return the item/s back to us). You can use your preferred shipping courier.
Do not forget to include our return form so our team can process it correctly:
Altra Running Australia
11 Corporate Blvd
Bayswater Vic 3153
Please make sure all original tags & packaging are in their original condition. Please do not stick anything to the actual shoe boxes themselves. No stickers or labels are to be attached to shoe boxes.
- Keep your tracking number and receipt.
- Please allow 7-10 business days for your return to be received. Once received, our customer service team will be in contact regarding the outcome of your return.
- If you do not provide a return form, we are unable to process it and will not be liable for your return not being processed correctly.
- If you have any queries regarding this process or your return, please contact us at email@example.com
If you believe you have received a faulty item, or upon receipt your item is not as described, please contact us immediately at firstname.lastname@example.org and we will be more than happy to resolve this matter for you.
DO NOT RETURN any damaged or faulty item without contacting us first.
Places your heel and forefoot the same distance from the ground to encourage proper, low-impact form throughout your trail run.
This innovative midsole technology acts as a stabilizing tripod by enhancing the three natural stability zones in your foot to help prevent excessive foot collapse or pronation. Featured on guidance shoes.
The GuideRail is a non evasive support feature in the medial heel. Just like a highway guide rail, it only provides support when you need it. The GuideRail can help give you the extra guidance you need to stay on the road longer. Featured on guidance shoes.
FOOTSHAPE™ TOE BOX
Allows the toes to relax and spread out naturally and the big toe to remain in a straight position for more stability and a powerful toe-off to maximize running performance.
Lace up any of the new Altra EGO shoes and evolve into a more explosive runner, one with quicker turnover and a new attitude towards crushing limits. Get more durability and more responsiveness with the latest in performance shoe technology and let your shoe do more of the work with increased energy returning rebound for a fresher and faster you.